Keep it handy

Quick reference: where to tap

The jobs you do every week, and the fastest way to each.

Everyday Touring acts Managers dj

Everyday

Every player

Reply to a gig offer: Home › Can you make it? › I'm in
When to leave: Gig day › Your drive
Drop out of a gig: Gig › I need to drop out
See what I'm owed: Pay
Confirm I've been paid: Pay › the gig › I've been paid
Book time off: Band › Time off › Request time off
Gigs in my calendar: All gigs › ⋯ › Add gigs to my calendar
Turn on phone alerts: My profile › Notifications
Practise a gig's songs: Gig › Practice this set
Gigs from all my bands: My bands

On stage

Play with no setlist: Home, or Studio › ... › Go live
Play the next song: Go live › tap a song › Go
Reorder what's next: Up next › drag, or Play next
Change who sings: Up next › tap the singer
Run a planned setlist: Gig › Setlist › Stage view
Everyone follows me: Stage › Lead the show
Full screen a PDF chart: Chart › Full screen
Change key: Chart › transpose − / +
Take requests: Stage › Requests, or R

Booking clients

Add an enquiry by hand: Enquiries › ... › Add enquiry › Fill from an email
Check a date: Enquiries › the card › Date check
Hold a date: Enquiries › the card › Hold for 7 days
Send the client their link: Enquiries › the card › Send booking link
Confirm a booking: Needs you › asked to book › Confirm and send
Follow up with someone: Needs you › the row › send the message
Offer a freed-up date: Needs you › date is free › Offer to
Who wants the same date: Busy dates › the date
Countersign a contract: Gig › Contract › Countersign
Contracts waiting on you: Money › Contracts › To countersign
Form on your website: Settings › Enquiry form › Copy

Band leaders

Set your prices: Settings › Packages and prices
Change your deposit: Settings › Packages and prices › Deposit and balance
Add an add-on: Packages and prices › Add an add-on
Charge more on busy dates: Packages and prices › Busy dates
New gig: Home or All gigs › New gig
Booked, received and owed: All gigs › ⋯ › Totals
Add players: Gig › Lineup › Assign
Set player pay: Gig › Money › Set pay
Record a payment: Gig › Money › Fee and payments › amount › Save
Find a sub: Gig › Lineup › Find a sub
OK a drop-out: Needs you › the request › Approve
Invite a player: Band › Invite player
Make someone a leader: Settings › Members and access › tap them › Make a band leader
See what a member sees: Account menu › View as

Can players see the band's money?

Only if you let them. Fees, deposits, invoices and other players' pay are for leaders, checked on the server. Players always see their own pay.

Does anything get signed on the app's price alone?

No. A client asks to book, you check travel and anything unusual, and only then is the contract made. If you change the price, they accept it before signing.

What's the difference between Balance and Owing?

Balance is what's left on a gig still to come. Owing is a played gig that isn't marked paid.

Does it work with no reception?

Yes, for gig day and your show. Open them once with signal and they keep working with no bars.

Do I need to download an app?

No app store needed. Open the link in Safari (iPhone) or Chrome (Android) and add it to your home screen. It opens full screen with its own icon and can send notifications.

Why don't notifications work on my iPhone?

iPhone only allows notifications for apps on the home screen (iOS 16.4 or later). Add it to your home screen, open it from the icon, then switch on notifications in My profile.

How are drive times worked out?

From your address in My profile → Travel to the venue, on real roads. Leave by is the call time minus the drive and a buffer.

Can clients see what we pay each player?

Never. The client app shows their own booking, their price and their plan.

Do clients get a receipt when they pay?

Yes, one for each payment you record and each card payment. Change the amount later and they get an Updated receipt. Untick Email a receipt to skip one.

Does the client get the signed contract?

Yes. When you countersign, the signed PDF goes to the client who signed and anyone paying, with a link to their portal.

I'm in two bands. Which one does an email link open?

The band the email is about. Its name is in the subject, and the link switches you to that band.

Is anything I do in the demo saved?

The public demo is a sandbox with made-up bands. Click around freely: everything resets every night.

Touring acts

Planning the run

Switch touring tools on: Settings › Features › Touring
Start a tour: Tours › New tour
Add shows to a tour: Tour › Shows
See the route: Tour › Route
Print the itinerary: Tour › Itinerary › Print itinerary
Book hotels: Tour › Travel & hotels
Everyone's flights: Tour › Flights
Tour profit and loss: Tour › Money

Each show

Day sheet: Gig › Tour › Day sheet
Add a flight or drive: Day sheet › ... › Add travel
Share with the venue: Day sheet › ... › Production link
Advance the show: Gig › Tour › Advance
Backline for a fly-in show: Gig › Tour › Advance › From the lineup
Set the deal: Gig › Money › Deal
Settle up on the night: Gig › Money › Settlement
Count merch: Gig › Money › Merch

Crew and money

Add a crew member: Band › Invite player › Crew
Give someone a crew role: Gig › Lineup › Assign
Per diems: Tour › Money › Per diems
Log an expense: Tour › Money › Expense
Lobby call reminder: Automatic, the evening before

Do event bands lose anything if we switch to touring?

No. Switch on the touring tools in Settings → Features and keep client planning and special moments alongside tours, deals and day sheets.

Who sees the day sheet?

Everyone on the show sees it, with their own call times, travel and room first. The production link shares a version for the venue without any money.

Can crew use the app?

Yes. Crew members are invited, confirmed and paid like players, with a position like FOH engineer or Tour manager. They never see the band's finances.

How does the settlement work?

Pick the deal (flat, door, guarantee vs percentage, or guarantee plus percentage), enter the tickets and promoter expenses, and the app shows what the band is owed.

When is the lobby call reminder sent?

The evening before each show, as a push notification to everyone on it, with the first call time from the day sheet.

Managers

The roster

See every artist: Roster
Every show on one calendar: Roster calendar
Double bookings: Roster › Review conflicts
Work inside one artist: Sidebar › artist switcher
Back to all artists: Artist switcher › All artists

Commission

Commission owed: Commission › Owed to you now
Change an artist's rate: Commission › By artist › Rate
Record a payment: Commission › Record payment
Send a statement: Commission › the artist › Print
Export for your books: Commission › Export CSV

Artists

Add an artist: Artists › Add artist
Invite an artist's leader: Artists › artist › Leaders
Archive an artist: Artists › artist › Archive

Do the artists' books mix?

Never. Each artist has its own database: gigs, people and money. You see them side by side, but nothing is shared.

What does an artist's band leader see?

Only their own artist, exactly like the single-band app. The roster, other artists and your commission stay with you.

How is commission worked out?

A percentage of each played, non-cancelled gig's fee from the start date you set. You can also take it on the fee less travel pay.

Which artist does an email link open?

The one the email is about. Emails name the artist in the subject and at the top, and their links switch you to that artist.

What counts as a double booking?

The same person on the lineup of two of your artists' gigs on the same date, unless they declined one of them.

dj

Before the night

Set up as a DJ: Settings › Features › DJ
Open a gig's planner: Music › Set builder › the gig
Plan the energy: Gig › Night plan
Reply to a client's note: Night plan › the block › Reply to the client
Add your own picks: Set builder › Search or My songs › +
Flag explicit songs: Set builder › Flag explicit songs
Import a client's list: Set builder › Import
Export for Rekordbox or Serato: Set builder › Export
Fill in the cue sheet: Gig › Moments
Print the cue sheet: Moments › Print the cue sheet
Hear how to say a name: Gig › Names › play
Your moment lists: Settings › Client portal › Key moments
The venue setup sheet: Gig › Setup

On the night

Go live at the booth: Set builder › Go live
Mark a song played: Booth › Played, or Space
Print table cards: Gig › Requests › Table cards
Open or close requests: Gig › Requests › Requests
Answer a request: Queue › Played, Later or No
Requests full screen: Requests › Full screen

After

Send the night's playlist: Gig › Played › Email it to the client
Fix the played log: Gig › Played › add or undo
See your floor-fillers: Music › What works

DJ companies

See who's on and who's free: DJs › Calendar
Give a gig a DJ: DJs › the gig › Pick a DJ
Offer it to a few in turn: Pick a DJ › tick two or more › Offer in turn
Add a DJ or crew: DJs › DJs › Add a DJ
Add a gear kit: DJs › Kits › Add a kit
Extra pay for a tier: DJs › Settings › Extra pay by tier
Let DJs see the day-of contact: DJs › Settings
Pay your DJs: Money › DJ pay
A DJ's own gigs and pay: My nights

Does the export include my music files?

No. The file has song names in order. Rekordbox, Serato, Engine DJ or VirtualDJ match them to the tracks in your own library.

Can a guest request a song on the do-not-play list?

They can ask, and they get a kind no. It never reaches your queue as a request to play.

Do guests need an account to request?

No. They scan the code or open the link, search a song and send it. Nothing about them is kept beyond the request.

Can the client control requests?

Yes. In their app they can turn on Approve requests first, and new requests wait for their yes.

Where do BPM and key come from?

From your own songs, when you've set them. Length, the explicit flag and the preview are looked up for you.

Can I import a Spotify playlist?

When Spotify import is switched on for your Backstage, yes, the first 100 songs of a public playlist. Apple Music links, pasted lists and CSV files always work.

Who hears the client's name recordings?

Only band leaders and the gig's DJ.

What does a company DJ see?

Their own gigs, the music plan, cue sheet, requests and their own pay. Never fees, deposits, other DJs' gigs or client contacts, unless you let them see the day-of contact.

Can one DJ be on two gigs the same night?

No. The app blocks it, and the same for a gear kit when every set is already out.